The main languages spoken in the Democratic Republic of Congo (DRC) are French, (Ki) Swahili, Lingala, Tshiluba and Kikongo, but there are over 200 languages and dialects spoken by around 250 ethnic groups. Over 70% Congolese are Christians, the rest follow African religions, Islam and other beliefs
General Etiquette the Congolese take great pride in their appearance and manner of dress. Regardless of financial status, it is common to wear clean and pressed handmade garments. There is a certain formality in social interactions in both urban and rural areas. An inquiry must be made about one's health and family to indicate the required level of respect. Older people are shown respect through physical
Business EtiquetteJackets and ties are not usually worn by men on business visits but are expected when visiting government officials. A knowledge of French is essential as there are no professional translators available Congolese are generally open and accommodating in both personal and business dealings.
However, protocol remains important in business meetings and transactions, particularly with government officials. Common sense, courtesy, and European traditions of social etiquette apply. Hands are shaken with men and women on encounter and departure. Do not use first names until invited to do so. “Monsieur,” “Madame,” and “Mademoiselle” are the usual forms of address. Senior government officials should be addressed with the appropriate formal title (such as Excellency or Mr. Minister). French is the language of business in the DRC; almost all meetings will be conducted in French. Requests for meetings, particularly with government officials, should be sent by formal written request.